Addison Global Limited

  • Age Verification Analyst

    Job Locations GI-Gibraltar
    Job ID
    2018-1087
    Category
    Operations
    Type
    Permanent Full-Time
  • Overview

    The Age Verification Analysts play an important role in the process of onboarding players. You will be responsible for players age verification and to ensure that their accounts are substantiated in a timely manner with high accuracy.

    Responsibilities

    What you will do

    • conduct ongoing research to verify information on new accounts
    • assess documents uploaded by players, using various resources to confirm they match set standards
    • ensure that new account holders are neither high-risk customers nor have restrictions or any other aspects that would impact their opening a new account
    • perform accurate monitoring of fraudulent behaviour by analysing daily and weekly reports of suspicious activity that may indicate any type of fraud and help to reduce chargebacks
    • the team work on a 40 hour per week rota that covers 24/7

    Qualifications

    Who you are

    • a detail-oriented multi-tasker who can work with little supervision
    • adaptable and able to work well in a fast paced, team-oriented environment
    • ability to make quick decisions with strong time management and organisational skills
    • ability to liaise well with other teams and departments ongoing
    • you’ve probably worked in a similar role before, but at least have some experience of the Age Verification process
    • ideally you have a passion for Fraud and Payments industry and document verification
    • ability to work flexible hours, including daytime, evening and night shifts as well as weekends and public holidays

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