Addison Global Limited

  • CDD Analyst

    Job Locations GI-Gibraltar
    Job ID
    2018-1075
    Category
    Legal
    Type
    Permanent Full-Time
  • Overview

    Addison Global Ltd , the creators of MoPlay, are here to change the game. With a true focus on the mobile platform, MoPlay is the slickest betting App on the market, delivering the best online betting and gaming experience around.  We're a fast-growing and ever-expanding company, brimming with the brightest talent in the industry.  Launched in August 2018, the Gibraltar-based business announced their arrival in style, with MoPlay becoming the Official Betting Partner of Watford FC and global footballing giants Manchester United ahead of the 2018/19 Premier League season.

    Responsibilities

    What you’ll do

    • Perform active monitoring of CDD triggers and behaviour by analysing daily reports and through account reviews
    • Conduct structured, in depth, internal and external sources research, with high attention to detail
    • Analyse the information gathered and summarise it in a report in a timely manner
    • Complete calls or correspond with customers via email to gather detailed information and supporting documentation required to complete the CDD profile
    • Act as a point of escalation for CDD concerns from other parts of the business and work closely with the Responsible Gambling analyst, escalating problem gambling concerns and providing assistance with any CDD queries

    Qualifications

    Who you are

    • Fluent spoken and written English language with excellent communication skills
    • You are focused and able to work well in a fast paced, team-oriented environment
    • You are adaptable and happy to embrace change
    • You are proactive, and you work on your own initiative
    • You have sound judgement and the ability to analyse large quantities of information
    • Ability to work closely with other departments, liaise with Customer Solutions and Payments and Fraud daily
    • You’ve worked before in a similar role and have passion for investigating
    • You are comfortable using a range of different IT systems and tools and learning how to
    • Fluency in German or Simplified Chinese would be an advantage

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