Addison Global Limited

  • Asian Languages Customer Service Team Leader

    Job Locations GI-Gibraltar
    Job ID
    2018-1038
    Category
    Operations
    Type
    Permanent Full-Time
  • Overview

    Addison Global Limited is a new company based in sunny Gibraltar building a truly mobile betting and gaming experience.

    We've just started our journey and aim to attract extraordinary and passionate people to build and scale our fast-growing company.

    You can look forward to working in a fast-paced and inspirational work environment ensuring an unrivalled service for our customers.

    In addition, we are offering a competitive salary and benefits package including premium private health insurance, prestigious office space, etc.

    Responsibilities

    What you’ll do

    • Lead the team in solving issues and questions from customers about products and services
    • Deliver excellence, commitment and wisdom in your leadership style
    • Be relentless in the pursuit of creative and valuable solutions
    • Work right in the heart of the action to deliver a best of breed betting and gaming experience through social channels
    • Work with social and payments teams to deliver time sensitive products and services

    Qualifications

    Who you are

    • You want to deliver awesome customer service
    • You can empathise with people, take ownership of their problems and make it your responsibility to resolve them intelligently
    • An ambitious go-getter ready to grab opportunities to grow and develop
    • Able to work on a 24/7 rota
    • Sports Betting/Gaming experience an advantage
    • Mandarin as a first language essential with Cantonese a plus
    • We will support work permit applications t

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