Addison Global Limited

  • Asian Languages Customer Service Player Experience

    Job Locations GI-Gibraltar
    Job ID
    2018-1037
    Category
    Operations
    Type
    Permanent Full-Time
  • Overview

    Addison Global Limited is a new company based in sunny Gibraltar building a truly mobile betting and gaming experience.

    We've just started our journey and aim to attract extraordinary and passionate people to build and scale our fast-growing company.

    You can look forward to working in a fast-paced and inspirational work environment ensuring an unrivalled service for our customers.

    In addition, we are offering a competitive salary and benefits package including premium private health insurance, prestigious office space, etc.

    Responsibilities

    What you’ll do

    • Be outstanding in solving issues and questions from our customers about our products and services
    • Deliver excellence, intelligence and commitment to our customers
    • Be relentless in the pursuit of valuable solutions
    • Work right in the heart of the action to deliver a truly best of breed experience through chat and social channels
    • Be part of a team to assist with betting, gaming and payments improvements

    Qualifications

    Who you are

    • You want to provide awesome customer service
    • You can take ownership of customer problems and make it your responsibility to resolve them intelligently
    • You want to assist in other areas of the business in order to help the business grow and develop your own career
    • Able to work on a 24/7 rota
    • Sports Betting/Gaming experience an advantage
    • Mandarin as a first language essential with Cantonese a plus
    • We will support work permit applications 

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